Terms & Conditions

    Last updated: March 2024

    Terms and Conditions of Website Use

    Last Updated: [●]

    These Terms and Conditions (“Terms”) constitute a legally binding agreement between Crawlii (“we”, “us”, “our”) and any individual or entity (“you”, “user”) accessing or using this website, including all pages, tools, and online services (collectively, the “Website”).

    1. Legal Capacity and Acceptance

    By using this Website, you represent that you are at least 18 years old, possess legal capacity to enter binding agreements, and are authorized to bind any entity you represent. Your use of the Website is voluntary and subject to all applicable laws.

    2. Purpose of Website and Services

    The Website provides information about Crawlii's AI Agent and MCP Platform services. Nothing on the Website constitutes a binding offer, professional advice, or contractual obligation unless expressly agreed in writing through a separate service agreement.

    3. No Reliance

    Website content may be incomplete, outdated, or subject to change. You agree not to rely on Website content for legal, financial, or business decisions.

    4. Disclaimer of Warranties

    The Website is provided on an “AS IS” and “AS AVAILABLE” basis. Crawlii disclaims all warranties, express or implied, including accuracy, fitness for purpose, availability, and non-infringement.

    5. AI Agent & MCP Platform Services

    Crawlii provides AI-powered voice agent services and multi-channel platform integration services. AI Agent handles customer conversations via voice, WhatsApp, and SMS. MCP Platform connects applications to 304+ third-party tools and services. Service-specific terms, pricing, SLAs, and usage limits are defined in separate service agreements. Crawlii is not responsible for third-party API changes, service outages, or data processed through integrations beyond our control.

    6. Prohibited Use

    You agree not to misuse the Website, attempt unauthorized access, scrape content, introduce malware, or use the Website for unlawful or deceptive purposes.

    7. Intellectual Property & Voice Cloning

    All content, branding, software, AI models, and materials on this Website are the exclusive intellectual property of Crawlii. Voice cloning technology requires explicit written consent from voice owners. Clients retain ownership of their business data, conversation logs, and custom configurations. Crawlii retains ownership of platform technology, AI models, and integration infrastructure.

    8. Third-Party Links

    Crawlii is not responsible for third-party websites linked from this Website and disclaims liability for external content or practices.

    9. Limitation of Liability

    To the maximum extent permitted by law, Crawlii shall not be liable for indirect, consequential, or incidental damages arising from Website use, AI Agent conversations, MCP Platform integrations, third-party service outages, or data processing. Service-level agreements (SLAs) and liability limits for paid services are defined in separate service agreements.

    10. Indemnification

    You agree to indemnify and hold harmless Crawlii from claims arising out of your Website use, legal violations, or breach of these Terms.

    11. Modification and Termination

    Crawlii reserves the right to modify, suspend, or terminate Website access at any time without notice.

    12. Governing Law

    These Terms are governed by the laws of India. Courts of Bengaluru, Karnataka shall have exclusive jurisdiction.

    13. Contact

    Email: info@crawlii.com